You can call us on 0114 308 6909 or email info@praanatea.com. We aim to reply within 24 hours.

We’re passionate about protecting the planet! Nearly 99% of our packaging is plastic-free, and we use biodegradable and recyclable materials to reduce our environmental footprint.

Absolutely! We’re happy to gift-wrap your order upon request. Want to add a personal note or prefer a plain shipping box? Just let us know when you place your order.

If you need to change your order, email info@praanatea.com or call 0114 308 6909 as soon as you can. We’ll do our best to help.

If your order isn’t right, please email info@praanatea.com or call 0114 308 6909. We’ll help you sort it as quickly as possible.

For UK orders, standard delivery is free, whatever you spend. If you need your tea sooner, next-day express delivery is £4 per order.

Yes, you can order from us worldwide. Shipping is £8 per order to EU countries and £12 per order to the rest of the world.

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