You can call us on 0114 399 1109 or email sales@praanatea.com. If you need help with an order or have a product question, just get in touch and we’ll be happy to help.

We’re passionate about protecting the planet! Nearly 99% of our packaging is plastic-free, and we use biodegradable and recyclable materials to reduce our environmental footprint.

Absolutely! We’re happy to gift-wrap your order upon request. Want to add a personal note or prefer a plain shipping box? Just let us know when you place your order.

If you need to amend your order, contact us as soon as you can on 0114 399 1109 or sales@praanatea.com. We’ll do our best to help before it’s processed.

If your order isn’t right, please contact us as soon as possible on 0114 399 1109 or sales@praanatea.com. We’ll look into it and help you sort it out quickly.

For UK orders, standard delivery is free, whatever you spend. If you need your tea sooner, next-day express delivery is £4 per order.

Yes, you can order from us worldwide. Shipping is £8 per order to EU countries and £12 per order to the rest of the world.

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